1. #SalesTruth : debunk the myths, apply powerful principles, win more new sales /: debunk the myths, apply powerful principles, win more new sales. (2019) Authors: Weinberg, Mike, 1967- Record Type: Book Extent: 1 online resource (240 pages) View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. 100 practical ways to improve customer experience : achieve end-to-end customer engagement in a multi-channel world /: achieve end-to-end customer engagement in a multi-channel world. (2018) Authors: Newman, Martin; McDonald, Malcolm Record Type: Book Extent: 1 online resource View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Account-based growth : unlocking sustainable value through extraordinary customer focus /: unlocking sustainable value through extraordinary customer focus. (2022) Authors: Burgess, Bev; Shercliff, Tim Record Type: Book Extent: 1 online resource View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Advanced customer analytics : targeting, valuing, segmenting and loyalty techniques /: targeting, valuing, segmenting and loyalty techniques. (2016) Authors: Grigsby, Mike Record Type: Book Extent: 1 online resource View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. Affected : Emotionally Engaging Customers in The Digital Age /: Emotionally Engaging Customers in The Digital Age. (2018) Authors: Wrigley, Cara; Straker, Karla Record Type: Book Extent: 1 online resource, illustrations View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Autism friendly business : neurodiverse customers /: neurodiverse customers. (2023) Authors: Percival, Jennifer Record Type: Book Extent: 1 online resource (146 pages), illustrations (black and white) View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. Award-winning customer service : 101 ways to guarantee great performance /: 101 ways to guarantee great performance. (©2007) Other Names: Evenson, Renee, 1951- Record Type: Book Extent: 1 online resource (xvii, 232 pages) View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. B2B customer engagement strategy : an introduction to managing customer experience /: an introduction to managing customer experience. (2023) Authors: Prior, Daniel D Record Type: Book Extent: 1 online resource (233 pages), illustrations (black and white, and colour) View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. Be your customer's hero : real-world tips & techniques for the service front lines /: real-world tips & techniques for the service front lines. (2015) Other Names: Toporek, Adam Record Type: Book Extent: 1 online resource View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. Behavioral marketing : delivering personalized experiences at scale /: delivering personalized experiences at scale. (2015) Authors: Walters, Dave, 1968- Other Names: Nussey, Bill writer of supplementary textual content. Record Type: Book Extent: 1 online resource View Content: Available online (eLD content is only available in our Reading Rooms) ↗