Autism friendly business : neurodiverse customers /: neurodiverse customers. (2023)

• Record Type: Book
• Further Information: Note: Jennifer Percival.
• Authors: Percival, Jennifer
• Contents: PART 1: Why? Chapter 1: Why Us? and Where are We Now? *Reflect and Discuss DEIA: Diversity, Equity, Inclusion, Accessibility *Evaluate Your Business Chapter 2: Why We Need to Engage Others What is the Time Commitment? How Do We Pay for This? Financial Benefits When You Meet with Resistance Chapter 3: Why Listening is Powerful Customer Satisfaction Survey *A customer satisfaction survey can help you gather baseline data about a person’s experience at your business as a customer. Responses can guide organizational change or help shape customer information questions needed to improve accessibility. PART 2: THE WHO: People with Autism, Leaders, and Community Partners Chapter 4: Let’s Talk a Bit about Autism *Quiz (Pre/Post Test): A Brief Quiz on Autism Basic Diagnostic Information Prevalence Characteristics Difference Versus Deficit Neurodiversity Hard Conversations *Pre/Post-Test Quiz Answers Chapter 5: Training What Training Does My Team Need? *Worksheet: Questions (and answers) for Potential Training Providers and Consultants How to Continue the Conversation Chapter 6: Create Your Inclusion Team: Community Partners Are Key Develop Your Inclusion Team *Worksheet: Create Your Inclusion Team Potential Community-Based Team Members Location and Timeframe for Meetings Inclusion Team Meeting Agenda Sample Inclusion Team Meeting Agenda Team Collaborations and Projects Regional or Statewide Inclusion Teams PART 3: THE WHAT: CREATING CHANGE Chapter 7: Getting Started *Worksheet: What Does Inclusion Look Like for Your Business? Chapter 8: Environmental Modifications Sight Hearing Touch Smell Taste Temperature Spatial Sensory Spaces *Worksheet: Design Your Space Chapter 9: Communication Techniques First Point of Contact Universal Design Website Using Direct Communication One-On-One Communication *Meeting Agenda Template Chapter 10: Visual Supports *Sample Visual Support Template *Sample Visual Support Incorporating Directions *Sample Visual Support Where Graphics Are Incorporated into Existing Document Chapter 11: Social Stories What is a Social Story? What Must a Social Story Contain? How Can I Create a Social Story? *Sample Social Story Chapter 12: Designing Large-Scale Events Chapter 13: An Example: Libraries Sensory Library Spaces Sensory Friendly Browsing Autism Friendly Programming *Sample Autism Friendly Program Registration Form Sensory Friendly Movie Night Sensory Friendly Story Time Chapter 14: Summer Camp Inclusion/IRPs *IRP (Individualized Recreational Program) Sample: Chapter 15: Employment and HR Tips Conclusion: Share with Others Success Stories Conference/Expo Declaring You Are an Autism Friendly Business Tell the World Appendix: Implementation Examples 911/999 Emergency Registry An Artist Illustrates the City Calendar Autism Friendly Nature Area Inclusive/Barrier Free Playground Autism Day of Fun Outreach and Giveaways Emergency Shelters Support Social Enterprise and Familial Entrepreneurship Agency Fair First Responder Event Economic/Business Initiative Autism Awareness Month Proclamation and "Light it up Blue" Fundraise for Your Initiative and Support Others Create a Website or Social Media Page
• Edition: 1st
• Publisher Details: New York : Productivity Press
• Publication Date: 2023
• Extent: 1 online resource (146 pages), illustrations (black and white)
• Subjects: 658.8120874; Customer relations; Minority consumers; Autistic people -- Services for; Diversity in the workplace
• Languages: English
• ISBNs: 9781000903355; 9781000903317
• Related ISBNs: 9781032028323; 9781032028316
• Notes: Note: Description based on CIP data; resource not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.