1. Creating marketing magic and innovative future marketing trends : proceedings of the 2016 Academy of Marketing Science (AMS) Annual Conference /: proceedings of the 2016 Academy of Marketing Science (AMS) Annual Conference. ([2017]) Editors: Stieler, Maximilian Other Names: Academy of Marketing Science., Annual Conference, (2016) (Orlando, Fla.) Record Type: Book Extent: 1 online resource View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Cultural Heritage Marketing : A Relationship Marketing Approach to Conservation Services /: A Relationship Marketing Approach to Conservation Services. (2018) Authors: Parowicz, Izabella Record Type: Book Extent: 1 online resource (158 pages) View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Der kundenberater als mediator : effiziente gespr?achsf?uhrung durch die einbeziehung mediativer elemente /: effiziente gespr?achsf?uhrung durch die einbeziehung mediativer elemente. (2017) Authors: Rusert, Kirsten Record Type: Book Extent: 1 online resource (96 pages), illustrations View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Developments in the call centre industry : analysis, changes and challenges /: analysis, changes and challenges. (2006) Other Names: Connell, Julia, 1956-; Burgess, John (K. John) Record Type: Book Extent: 1 online resource (208 pages), (4 illustrations) View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. Marketing at the confluence between entertainment and analytics : proceedings of the 2016 Academy of Marketing Science (AMS) World Marketing Congress /: proceedings of the 2016 Academy of Marketing Science (AMS) World Marketing Congress. ([2017]) Editors: Rossi, Patricia Other Names: Academy of Marketing Science.; World Marketing Congress, 19th Record Type: Book Extent: 1 online resource View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Outsourcing and offshoring business services. (2017) Editors: Willcocks, Leslie; Lacity, Mary Cecelia; Sauer, Chris Record Type: Book Extent: 1 online resource View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. The call center handbook : the complete guide to starting, running and improving your call center /: the complete guide to starting, running and improving your call center. ([2007?]) Other Names: Dawson, Keith Record Type: Book Extent: 1 online resource View Content: Available online (eLD content is only available in our Reading Rooms) ↗