1. Healthcare kaizen : engaging front-line staff in sustainable continuous improvements /: engaging front-line staff in sustainable continuous improvements. (2012) Other Names: Graban, Mark; Swartz, Joseph Record Type: Book Extent: 1 online resource (408 pages), (201 illustrations) View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Quality : a critical introduction /: a critical introduction. (2002) Other Names: Beckford, John, 1958- Record Type: Book Extent: 1 online resource View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Quality improvement projects in health care : problem solving in the workplace /: problem solving in the workplace. (©1999) Other Names: Gilpatrick, Eleanor G Record Type: Book Extent: 1 online resource (xviii, 389 pages) View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Total quality management : text, cases and readings /: text, cases and readings. (2017) Authors: Ross, Joel E; Perry, Susan Record Type: Book Extent: 1 online resource, illustrations (black and white) View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. Total quality management and operational excellence : text with cases /: text with cases. (2013) Other Names: Oakland, John S Record Type: Book Extent: 1 online resource View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Total quality management and operational excellence : text with cases /: text with cases. (2020) Authors: Oakland, John S; Oakland, Robert James; Turner, Michael A, 1959- Record Type: Book Extent: 1 online resource, illustrations (black and white) View Content: Available online (eLD content is only available in our Reading Rooms) ↗