Quality improvement projects in health care : problem solving in the workplace /: problem solving in the workplace. (©1999)

• Record Type: Book
• Further Information: Note: By Eleanor Gilpatrick.
• Other Names: Gilpatrick, Eleanor G
• Contents: Pt. I. Basic Concepts and Manual. 1. Basic Concepts. 2. Does the Problem Really Exist? 3. Finding and Verifying Causes. 4. Finding Solutions. 5. Implementing Solutions and Making Them Operational -- pt. II. Cases. Case 1. Getting Nursing Home Residents Into Physical Therapy in a Timely Fashion. Case 2. Patients Waiting for Radiation During Scheduled Visits. Case 3. Late Notification of Critical Values by a Hospital Laboratory. Case 4. Time Spent in Rehabilitation by Amputation Patients in a Municipal Hospital. Case 5. Incomplete Laboratory Referrals in an HMO Center. Case 6. HMO Patients' Problems With Crutches and Canes. Case 7. Dealing With Hemolyzed Blood Samples in a Hospital Laboratory. Case 8. Errors in Filling Prescriptions in a Hospital Pharmacy. Case 9. A Labor-Management Health and Safety Committee. Case 10. Nurse Attendance at Mandated Classes in an Outpatient Department. Case 11. Compliance With Discussions and Documentation of Advance Directives in a Home Care Agency. Case 12. Use of a Reminder Letter to Encourage Follow-Up Visits. Case 13. Use of an Internal Audit in an Intermediate Care Facility. Case 14. Use of Data on Unusual Occurrences in an Emergency Medical Service -- Appendix 1. Outline for the Written Project Plan of Work -- Appendix 2. Detailed Tables and Practice Exercises -- Background Reading Related to the Cases.
• Publisher Details: Thousand Oaks, Calif : Sage Publications
• Publication Date: 1999
• Copyright Date: 1999
• Extent: 1 online resource (xviii, 389 pages)
• Subjects: 362.1/068/5; Medical care -- Quality control; Medical care -- Evaluation; Total quality management; Medical care -- Quality control -- Case studies; Medical care -- Evaluation -- Case studies; Total quality management -- Case studies; Quality Assurance, Health Care; Total Quality Management; Medical care -- Evaluation -- Case studies; Medical care -- Quality control -- Case studies; MEDICAL -- Administration; MEDICAL -- Practice Management & Reimbursement; Medical care -- Evaluation; Medical care -- Quality control; Total quality management; Kwaliteitsverbetering; Gezondheidszorg; Case Reports; Electronic books; Case studies
• Languages: English
• ISBNs: 9781452251257; 1452251258; 9781483328393; 1483328392
• Related ISBNs: 0761911669; 9780761911661; 0761911677; 9780761911678
• Notes: Note: Includes bibliographical references (pages 133-135) and index.; Note: Print version record.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.