Total quality management and operational excellence : text with cases /: text with cases. (2013)

• Record Type: Book
• Further Information: Note: John Oakland.
• Other Names: Oakland, John S
• Edition: Fourth edition
• Publisher Details: New York : Routledge
• Publication Date: 2013
• Extent: 1 online resource
• Subjects: 658.4/013; BUSINESS & ECONOMICS / Total Quality Management; Total quality management; Total quality management -- Case studies; BUSINESS & ECONOMICS -- General; BUSINESS & ECONOMICS -- Quality Control; BUSINESS & ECONOMICS -- Total Quality Management; BUSINESS & ECONOMICS -- Industrial Management; BUSINESS & ECONOMICS -- Management; BUSINESS & ECONOMICS -- Management Science; BUSINESS & ECONOMICS -- Organizational Behavior; Total quality management; BUSINESS & ECONOMICS / Quality Control; Electronic books; Case studies
• Languages: English
• ISBNs: 9781317808428; 1317808428; 9781315815725; 1315815729; 9781317808435; 1317808436
• Related ISBNs: 9780415635493; 0415635497; 9780415635509; 0415635500
• Notes: Note: Includes bibliographical references and index.; Note: Print version record.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.