Cite
APA Citation
Goetsch, D. L., & Davis, S. (2013). Quality Management for Organizational Excellence : Introduction to Total Quality. Harlow : Pearson. http://access.bl.uk/ark:/81055/vdc_100164821493.0x000001
This is an interim version of our Electronic Legal Deposit Catalogue-eJournals and eBooks while we continue to recover from a cyber-attack.
Goetsch, D. L., & Davis, S. (2013). Quality Management for Organizational Excellence : Introduction to Total Quality. Harlow : Pearson. http://access.bl.uk/ark:/81055/vdc_100164821493.0x000001