Cite
MLA Citation
Cary L Cooper and Sean O'Meara. The apology impulse : how the business world ruined sorry and why we can't stop saying it. London : KoganPage, 2019. http://access.bl.uk/ark:/81055/vdc_100089196629.0x000001
This is an interim version of our Electronic Legal Deposit Catalogue-eJournals and eBooks while we continue to recover from a cyber-attack.
Cary L Cooper and Sean O'Meara. The apology impulse : how the business world ruined sorry and why we can't stop saying it. London : KoganPage, 2019. http://access.bl.uk/ark:/81055/vdc_100089196629.0x000001