Cite
MLA Citation
George N Kenyon and Kabir C Sen. The perception of quality : mapping product and service quality to consumer perceptions. London : Springer, 2015. http://access.bl.uk/ark:/81055/vdc_100061576286.0x000001
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George N Kenyon and Kabir C Sen. The perception of quality : mapping product and service quality to consumer perceptions. London : Springer, 2015. http://access.bl.uk/ark:/81055/vdc_100061576286.0x000001