Cite
APA Citation
Kenyon, G. N., & Sen, K. C. (2015). The perception of quality : mapping product and service quality to consumer perceptions. London : Springer. http://access.bl.uk/ark:/81055/vdc_100061576286.0x000001
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Kenyon, G. N., & Sen, K. C. (2015). The perception of quality : mapping product and service quality to consumer perceptions. London : Springer. http://access.bl.uk/ark:/81055/vdc_100061576286.0x000001