Cite
MLA Citation
Unknown. Change or die : the business process improvement manual. Boca Raton, FL : CRC Press, 2013. http://access.bl.uk/ark:/81055/vdc_100044890644.0x000001
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Unknown. Change or die : the business process improvement manual. Boca Raton, FL : CRC Press, 2013. http://access.bl.uk/ark:/81055/vdc_100044890644.0x000001