Cite
APA Citation
Unknown (2013). Change or die : the business process improvement manual. Boca Raton, FL : CRC Press. http://access.bl.uk/ark:/81055/vdc_100044890644.0x000001
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Unknown (2013). Change or die : the business process improvement manual. Boca Raton, FL : CRC Press. http://access.bl.uk/ark:/81055/vdc_100044890644.0x000001