Cite
MLA Citation
Unknown. Service quality management in hospitality, tourism, and leisure. Place of publication not identified : Routledge, 2013. http://access.bl.uk/ark:/81055/vdc_100026696964.0x000001
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Unknown. Service quality management in hospitality, tourism, and leisure. Place of publication not identified : Routledge, 2013. http://access.bl.uk/ark:/81055/vdc_100026696964.0x000001