Subject: 658.812 - British Library Electronic Legal Deposit Catalogue-Journal Issues and Articles Search Results

Subject 658.812

1. "Happy Together": Effects of Brand Community Engagement on Customer Happiness. Issue 1 (2nd January 2019)

Authors:: Niedermeier, Anna; Albrecht, Lisa; Jahn, Benedikt
Journal:: Journal of relationship marketing
Issue:: Volume 18:Issue 1(2019)
Page Start:: 54
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗

2. 'La Città ideale' as a Set of New Institutionalized Resources Integration Practices—Insights from a Pilot Project of the Sicily Region. (November 2021)

Authors:: Fulco, Irene; Carrubbo, Luca; Megaro, Antonietta; Liani, Francesca
Other Names:: Bruni Roberto guest-editor.; Cosimato Silvia guest-editor.
Journal:: Journal of creating value
Issue:: Volume 7:Number 2(2021)
Page Start:: 189
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗

3. 100 practical ways to improve customer experience : achieve end-to-end customer engagement in a multi-channel world /: achieve end-to-end customer engagement in a multi-channel world. (2018)

Authors:: Newman, Martin; McDonald, Malcolm
Record Type:: Book
Extent:: 1 online resource
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗

4. 4th Global Conference on Creating Value. (November 2021)

Authors:: Mahajan, Gautam
Other Names:: Bruni Roberto guest-editor.; Cosimato Silvia guest-editor.
Journal:: Journal of creating value
Issue:: Volume 7:Number 2(2021)
Page Start:: 282
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗

5. 5 star service : how to deliver exceptional customer service /: how to deliver exceptional customer service. (2015)

Authors:: Heppell, Michael
Record Type:: Book
Extent:: 1 online resource (296 pages)
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗

6. A Bibliometric Analysis of Journal of Relationship Marketing (2002–2019). Issue 4 (2nd October 2022)

Authors:: Maggon, Mohita
Journal:: Journal of relationship marketing
Issue:: Volume 21:Issue 4(2022)
Page Start:: 324
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗

7. A Conceptual Characterization of Value Creation in Hospitality and Tourism Firms from a Complexity Perspective. (May 2021)

Authors:: Navarro-Meneses, Francisco J
Other Names:: Navarro Francisco Javier guest-editor.; Corte Valentina Della guest-editor.; Cobanoglu Cihan guest-editor.
Journal:: Journal of creating value
Issue:: Volume 7:Number 1(2021)
Page Start:: 74
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗

8. A Crucial Moment to Rethink Value Creation in Tourism. (May 2021)

Authors:: Navarro-Meneses, Francisco J.
Other Names:: Navarro Francisco Javier guest-editor.; Corte Valentina Della guest-editor.; Cobanoglu Cihan guest-editor.
Journal:: Journal of creating value
Issue:: Volume 7:Number 1(2021)
Page Start:: 9
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗

9. A Proposed Model for Consumer-Based Brand Equity Analysis on Social Media Using Data Mining and Social Network Analysis. Issue 2 (3rd April 2018)

Authors:: Nogueira, Eduardo; Tsunoda, Denise F.
Journal:: Journal of relationship marketing
Issue:: Volume 17:Issue 2(2018)
Page Start:: 95
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗

10. A Relationship Governance Perspective of Organizational Buyers' Supplier Choice Decisions. Issue 4 (2nd October 2017)

Authors:: Gao, Tao (Tony)
Journal:: Journal of relationship marketing
Issue:: Volume 16:Issue 4(2017)
Page Start:: 328
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗