5 star service : how to deliver exceptional customer service /: how to deliver exceptional customer service. (2015)

Record Type:
Book
Title:
5 star service : how to deliver exceptional customer service /: how to deliver exceptional customer service. (2015)
Main Title:
5 star service : how to deliver exceptional customer service
Other Titles:
Five star service
Further Information:
Note: Michael Heppell.
Authors:
Heppell, Michael
Publisher Details:
Harlow, United Kingdom : Pearson
Publication Date:
2015
Extent:
1 online resource (296 pages)
Subjects:
658.812
Customer services -- Management
Consumer satisfaction
Languages:
English
ISBNs:
9781292100234
1292100230
Access Rights:
Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
Access Usage:
Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.
View Content:
Available online (eLD content is only available in our Reading Rooms) ↗
Physical Locations:
British Library HMNTS - ELD.DS.173763
Ingest File:
02_208.xml