1. Complaint management and channel choice : an analysis of customer perceptions /: an analysis of customer perceptions. (2015) Authors: Garding, Stefan; Bruns, Andrea Record Type: Book Extent: 1 online resource (xv, 104 pages), illustrations View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Driving demand : transforming B2B marketing to meet the needs of the modern buyer /: transforming B2B marketing to meet the needs of the modern buyer. (2015) Authors: (Economist), Hidalgo, Carlos Record Type: Book Extent: 1 online resource (xvi, 204 pages), illustrations View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Fuzzy classification of online customers. (2015) Authors: Werro, Nicolas Record Type: Book Extent: 1 online resource (xiii, 141 pages), illustrations View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Social -- local -- mobile : the future of location-based services /: the future of location-based services. ([2015]) Authors: Heinemann, Gerrit; Gaiser, Christian Record Type: Book Extent: 1 online resource (xiv, 206 pages), illustrations (some color) View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. Supply chain design and management for emerging markets : learning from countries and regions /: learning from countries and regions. (2015) Editors: Piotrowicz, Wojciech; Cuthbertson, Richard Record Type: Book Extent: 1 online resource (xiv, 357 pages), illustrations View Content: Available online (eLD content is only available in our Reading Rooms) ↗