1. A billing system for aeronautical passenger communications via heterogeneous wireless networks. (19th November 2004) Authors: Lorelli, Andrea; Sanctis, Massimo De; Febvre, Paul; Hu, Yim-Fun Journal: International journal of services and standards Issue: Volume 1:Number 1(2004) Page Start: 83 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. A standards framework for academic e-advising services. (19th November 2004) Authors: Wilson, E. Vance Journal: International journal of services and standards Issue: Volume 1:Number 1(2004) Page Start: 69 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. A usability study of internet privacy policies for state and commercial websites. (19th November 2004) Authors: Becker, Shirley Ann Journal: International journal of services and standards Issue: Volume 1:Number 1(2004) Page Start: 52 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. A workload-generic and web-centric benchmark model design for multi- and hyper-media databases. (19th November 2004) Authors: Seng, Jia-Lang; Lin, Yen-Fang Journal: International journal of services and standards Issue: Volume 1:Number 1(2004) Page Start: 18 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. AACSB 2003 accreditation standards: impact on continuous quality improvement. (7th December 2004) Authors: Hedin, Scott R.; Barnes, Clarence H.; Chen, Jason C.H. Journal: International journal of services and standards Issue: Volume 1:Number 3(2005) Page Start: 358 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. An assessment of biometric identities as a standard for e-government services. (7th December 2004) Authors: Scott, Murray; Acton, Thomas; Hughes, Martin Journal: International journal of services and standards Issue: Volume 1:Number 3(2005) Page Start: 271 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. An object-oriented approach for designing service scheduling support systems. (19th November 2004) Authors: Lee, Sang M.; Asllani, Arben A.; Trimi, Silvana Journal: International journal of services and standards Issue: Volume 1:Number 1(2004) Page Start: 39 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. Analysis of European Union environmental directives and producer responsibility requirements. (7th December 2004) Authors: Kumar, Sameer; Fullenkamp, Julie Journal: International journal of services and standards Issue: Volume 1:Number 3(2005) Page Start: 379 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. Applications of "human factors" in wireless telecommunications service delivery. (7th December 2004) Authors: Choi, Young B.; Krause, Joshua S.; Imperio, Michelle Arcibal; Macchio, Stephen P.; , Kimberly A. Rill Journal: International journal of services and standards Issue: Volume 1:Number 3(2005) Page Start: 287 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. Assessing customer satisfaction in parcel delivery industry: an empirical study among university customers. (22nd November 2004) Authors: Li, Bingguang; Riley, Michael W.; Hsieh, Chang-Tseh Journal: International journal of services and standards Issue: Volume 1:Number 2(2004) Page Start: 172 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗