Author/Creator: Ranaweera, Chatura - British Library Electronic Legal Deposit Catalogue-Journal Issues and Articles Search Results

Author/Creator Ranaweera, Chatura

1. A prototyping analysis of relationship marketing constructs: what constructs to use when. Issue 9 (13th June 2018)

Authors:: Jones, Tim; Ranaweera, Chatura; Murray, Jeff; Bansal, Harvir
Journal:: Journal of marketing management
Issue:: Volume 34:Issue 9/10(2018)
Page Start:: 865
Record Type:: Journal Article
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2. Ethnic stereotyping in service provision: When do stereotypes affect the performance expectations and evaluation of ethnic service providers?. Issue 3 (8th May 2017)

Authors:: Gill, Tripat; Kim, Hae Joo; Ranaweera, Chatura
Journal:: Journal of service theory and practice
Issue:: Volume 27:Issue 3(2017)
Page Start:: 520
Record Type:: Journal Article
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3. Examining the trade-off between compensation and promptness in eWOM-triggered service recovery: A restorative justice perspective. (December 2019)

Authors:: Liu, Hongfei; Jayawardhena, Chanaka; Dibb, Sally; Ranaweera, Chatura
Journal:: Tourism management
Issue:: Volume 75(2019)
Page Start:: 381
Record Type:: Journal Article
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4. Fostering brand engagement and value-laden trusted B2B relationships through digital content marketing: The role of brand's helpfulness. (25th February 2019)

Authors:: Taiminen, Kimmo; Ranaweera, Chatura
Journal:: European journal of marketing
Issue:: Volume 53:Number 9(2019)
Page Start:: 1759
Record Type:: Journal Article
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5. Fostering brand engagement and value-laden trusted B2B relationships through digital content marketing: The role of brand's helpfulness. (9th September 2019)

Authors:: Taiminen, Kimmo; Ranaweera, Chatura
Journal:: European journal of marketing
Issue:: Volume 53:Number 9(2019)
Page Start:: 1759
Record Type:: Journal Article
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6. From service quality to service theory and practice. Issue 1 (12th January 2015)

Authors:: Ranaweera, Chatura; Sigala, Marianna
Journal:: Journal of service theory and practice
Issue:: Volume 25:Issue 1(2015)
Page Start:: 2
Record Type:: Journal Article
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7. How does dynamic network capability operate? A moderated mediation analysis with NPD speed and firm age. Issue 2 (23rd July 2020)

Authors:: Chen, Yongjian (Ken); Coviello, Nicole; Ranaweera, Chatura
Journal:: Journal of business & industrial marketing
Issue:: Volume 36:Issue 2(2021)
Page Start:: 292
Record Type:: Journal Article
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8. Journal of Service Theory and Practice at age 30: past, present and future contributions to service research. Issue 3 (29th January 2021)

Authors:: Donthu, Naveen; Kumar, Satish; Ranaweera, Chatura; Sigala, Marianna; Sureka, Riya
Journal:: Journal of service theory and practice
Issue:: Volume 31:Issue 3(2021)
Page Start:: 265
Record Type:: Journal Article
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9. Mapping of Journal of Services Marketing themes: a retrospective overview using bibliometric analysis. Issue 3 (28th May 2021)

Authors:: Donthu, Naveen; Kumar, Satish; Ranaweera, Chatura; Pattnaik, Debidutta; Gustafsson, Anders
Journal:: Journal of services marketing
Issue:: Volume 36:Issue 3(2022)
Page Start:: 340
Record Type:: Journal Article
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10. Psychometric sifting to efficiently select the right service employees. Issue 5 (19th August 2014)

Authors:: Bateson, John; Wirtz, Jochen; Burke, Eugene; Vaughan, Carly
Editors:: Ranaweera, Chatura
Journal:: Managing service quality
Issue:: Volume 24:Issue 5(2014)
Page Start:
Record Type:: Journal Article
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