1. Executive summary of: Accentuate the positive: How identity affects customer satisfaction. Issue 5 (19th August 2014) Authors: Cole, Graham Editors: Biswas, Dipayan; Fall, TansyMarie Journal: Journal of consumer marketing Issue: Volume 31:Issue 5(2014) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Executive summary of: Motivational effects and age differences of gamification in product advertising. Issue 5 (19th August 2014) Authors: Cole, Graham Editors: Biswas, Dipayan; Fall, TansyMarie Journal: Journal of consumer marketing Issue: Volume 31:Issue 5(2014) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Executive summary of: Effects of show windows on female consumers' shopping behavior. Issue 5 (19th August 2014) Authors: Cole, Graham Editors: Biswas, Dipayan; Fall, TansyMarie Journal: Journal of consumer marketing Issue: Volume 31:Issue 5(2014) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Executive summary of: How missed temporal deadlines impact consumer behavior. Issue 5 (19th August 2014) Authors: Cole, Graham Editors: Biswas, Dipayan; Fall, TansyMarie Journal: Journal of consumer marketing Issue: Volume 31:Issue 5(2014) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. Executive summary of: Choosing the sure gain and the sure loss: uncertainty avoidance and the reflection effect. Issue 5 (19th August 2014) Authors: Cole, Graham Editors: Biswas, Dipayan; Fall, TansyMarie Journal: Journal of consumer marketing Issue: Volume 31:Issue 5(2014) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Executive summary of 'Cultural values in financial services advertising: a cross-cultural study of magazine ads in the US and Korea'. Issue 5 (19th August 2014) Authors: Beal, Brian; Martin, Charles; Fall, TansyMarie Journal: Journal of services marketing Issue: Volume 28:Issue 5(2014) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. Executive summary of 'Re-examining the place of servicescape in marketing: a service-dominant logic perspective'. Issue 5 (19th August 2014) Authors: Beal, Brian; Martin, Charles; Fall, TansyMarie Journal: Journal of services marketing Issue: Volume 28:Issue 5(2014) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. Executive summary of 'The antecedents of strategic pricing and its effect on company performance in the case of industrial service firms'. Issue 5 (19th August 2014) Authors: Beal, Brian; Martin, Charles; Fall, TansyMarie Journal: Journal of services marketing Issue: Volume 28:Issue 5(2014) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. Executive summary of 'Customer delight and work engagement'. Issue 5 (19th August 2014) Authors: Beal, Brian; Martin, Charles; Fall, TansyMarie Journal: Journal of services marketing Issue: Volume 28:Issue 5(2014) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. Executive summary of 'Customers helping customers: payoffs for linking customers'. Issue 5 (19th August 2014) Authors: Beal, Brian; Martin, Charles; Fall, TansyMarie Journal: Journal of services marketing Issue: Volume 28:Issue 5(2014) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗