Personalized giving: Configurational approach in examining demographics, morality, and prosocial intentions. Issue 3 (3rd July 2019)

• Record Type: Journal Article
• Authors: Septianto, Felix; An, Jake; Soegianto, Bambang
• Is Part Of: Journal of global scholars of marketing science. Volume 29:Issue 3(2019)
• Page Start: 330
• Page End: 342
• Publication Date: 2019-07-03
• Subjects: Moral emotion -- moral judgment -- moral identity -- demographics -- prosocial intentions; 道德情感 -- 道德判断 -- 道德认同 -- 人口统计学 -- 亲社会意图; Marketing -- Periodicals; Marketing; Electronic journals; Periodicals; 658.8
• DOI: 10.1080/21639159.2019.1622433
• Languages: English
• ISSNs: 2163-9159

Abstract

ABSTRACT: Prior research in charitable giving and prosocial behavior has identified that demographic and psychological factors can influence consumer intentions to donate. However, such research has mostly examined the net effects of such factors. The current research aims to address this important issue by employing fuzzy-set qualitative comparative analysis (fsQCA) and exploring different combinations of moral emotion, moral judgment, moral identity, and demographic factors that lead to higher customer intentions to donate time and money. In doing so, this research provides concrete managerial implications by highlighting the importance of personalized and targeted marketing strategies.