Cite
APA Citation
Choi, Y. B., Krause, J. S., Imperio, M. A., Macchio, S. P., & , K. A. R. (2005). applications of "human factors" in wireless telecommunications service delivery. International journal of services and standards, 1, 287–298. http://access.bl.uk/ark:/81055/vdc_100074145328.0x000012