Cite
MLA Citation
Young Kim et al.. “Communicating with Key Publics in Crisis Communication: The Synthetic Approach to the Public Segmentation in CAPS (Communicative Action in Problem Solving).” Journal of contingencies and crisis management, vol. 24, n.d., pp. 82–94. http://access.bl.uk/ark:/81055/vdc_100032169241.0x000054