Cite
APA Citation
Kim, Y., Miller, A., & Chon, M. (n.d.). communicating with Key Publics in Crisis Communication: The Synthetic Approach to the Public Segmentation in CAPS (Communicative Action in Problem Solving). Journal of contingencies and crisis management, 24, 82–94. http://access.bl.uk/ark:/81055/vdc_100032169241.0x000054