Cite
HARVARD Citation
Unknown (2014) How to be assertive in any situation. [Online]. Harlow, England : Pearson. Available from: http://access.bl.uk/ark:/81055/vdc_100164627321.0x000001
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Unknown (2014) How to be assertive in any situation. [Online]. Harlow, England : Pearson. Available from: http://access.bl.uk/ark:/81055/vdc_100164627321.0x000001