How to be assertive in any situation. (2014)

• Record Type: Book
• Further Information: Note: Sue Hadfield and Gill Hasson.
• Other Names: Hadfield, Sue; Hasson, Gill
• Contents: Cover -- Contents -- About the authors -- Author's acknowledgements -- Introduction -- Introduction from previous edition -- Part 1: What it means to be assertive -- Chapter 1: What does it mean to be assertive -- Chapter 2: Feel good about yourself and make others feel good to -- Chapter 3: Say what you want and what you don't want -- Chapter 4: How to deal with other people's expectations and demands -- Part 2: Putting it into practice -- Chapter 5: How to be assertive with your family -- Chapter 6: How to be assertive with your friends -- Chapter 7: How to be assertive at work Chapter 8: How to get good service -- Chapter 9: How to be assertive at interviews -- Chapter 10: How to be assertive in meetings -- Chapter 11: How to help others be assertive -- Chapter 12: How to deal with difficult people -- Chapter 13: How to make assertive decisions -- Conclusion -- Appendix 1 -- Appendix 2 -- Index
• Edition: 2nd ed
• Publisher Details: Harlow, England : Pearson
• Publication Date: 2014
• Extent: 1 online resource (1 volume), illustrations
• Subjects: 158.2; Assertiveness (Psychology); Interpersonal communication; Interpersonal relations; Assertivité; Communication interpersonnelle; Assertiveness (Psychology); Interpersonal communication; Interpersonal relations
• Languages: English
• ISBNs: 9780273788744; 0273788744; 0273785222; 9780273785224; 9780273788737; 0273788736
• Notes: Note: Includes bibliographical references and index.; Note: Print version record.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.