Cite
APA Citation
Reichheld, A., & Dunlop, A. (2022). The four factors of trust : how organizations can earn lifelong loyalty. Hoboken : John Wiley & Sons, Inc. http://access.bl.uk/ark:/81055/vdc_100181165023.0x000001
This is an interim version of our Electronic Legal Deposit Catalogue-eJournals and eBooks while we continue to recover from a cyber-attack.
Reichheld, A., & Dunlop, A. (2022). The four factors of trust : how organizations can earn lifelong loyalty. Hoboken : John Wiley & Sons, Inc. http://access.bl.uk/ark:/81055/vdc_100181165023.0x000001