Crisis talk : negotiating with individuals in crisis /: negotiating with individuals in crisis. (2021)

• Record Type: Book
• Further Information: Note: Rein Ove Sikveland, Heidi Kevoe-Feldman, Elizabeth Stokoe.
• Authors: Sikveland, Rein Ove; Kevoe-Feldman, Heidi; Stokoe, Elizabeth
• Contents: 1. Crisis talk, from practice to training 2. Getting the conversation started 3. How words reduce resistance towards the negotiation 4: Managing emotion 5. Overcoming resistance 6. ‘Coming down’ – scaffolding a resolution to the crisis 7. Backstage/frontstage and the negotiation team 8. From practice to training
• Edition: 1st
• Publisher Details: London : Routledge
• Publication Date: 2021
• Extent: 1 online resource, illustrations (black and white)
• Subjects: 158.5; Negotiation; Hostage negotiations; Crisis intervention (Mental health services); Crisis management; Interpersonal communication
• Languages: English
• ISBNs: 9781000415322; 9781000415292; 9780429354892
• Related ISBNs: 9780367375317; 9780367375294
• Notes: Note: Includes bibliographical references and index.; Note: Description based on CIP data; resource not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.