Cite
MLA Citation
British Standards Institution,. Postal services. Quality of service. Complaints handling principles.. London : British Standards Institution, 2019. http://access.bl.uk/ark:/81055/vdc_100105190479.0x000001
This is an interim version of our Electronic Legal Deposit Catalogue-eJournals and eBooks while we continue to recover from a cyber-attack.
British Standards Institution,. Postal services. Quality of service. Complaints handling principles.. London : British Standards Institution, 2019. http://access.bl.uk/ark:/81055/vdc_100105190479.0x000001