Postal services. Quality of service. Complaints handling principles. (4th October 2019)

• Record Type: Book
• Authors: British Standards Institution,
• Publisher Details: London : British Standards Institution
• Publication Date: 2019
• Extent: 1 online resource (60 pages)
• Subjects: 602.1841; Consumers; Quality auditing; Quality control; Consumer-supplier relations; Postal services; Management techniques
• Languages: English
• Related ISBNs: 9780539009682
• ISSNs: 3037-7467
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.