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APA Citation
Nóvoa, H., Drăgoicea, M., & Kühl, N. (Eds.) (2020). Exploring Service Science : 10th International Conference, IESS 2020, Porto, Portugal, February 5–7, 2020, Proceedings. Cham : Springer. http://access.bl.uk/ark:/81055/vdc_100096692856.0x000001