Cite
APA Citation
Følstad, A., Araujo, T., Papadopoulos, S., Law, E. L., Granmo, O., Luger, E., & Brandtzaeg, P. B. (Eds.) (2020). Chatbot Research and Design : Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19–20, 2019, Revised Selected Papers. Cham : Springer. http://access.bl.uk/ark:/81055/vdc_100096451315.0x000001