Chatbot Research and Design : Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19–20, 2019, Revised Selected Papers /: Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19–20, 2019, Revised Selected Papers. (2020)
- Record Type:
- Book
- Title:
- Chatbot Research and Design : Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19–20, 2019, Revised Selected Papers /: Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19–20, 2019, Revised Selected Papers. (2020)
- Main Title:
- Chatbot Research and Design : Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19–20, 2019, Revised Selected Papers
- Further Information:
- Note: Asbjørn Følstad, Theo Araujo, Symeon Papadopoulos, Effie Lai-Chong Law, Ole-Christoffer Granmo, Ewa Luger, Petter Bae Brandtzaeg.
- Editors:
- Følstad, Asbjørn
Araujo, Theo
Papadopoulos, Symeon
Law, Effie Lai-Chong
Granmo, Ole-Christoffer
Luger, Ewa
Brandtzaeg, Petter Bae - Contents:
- Conversational Agents in Healthcare: Using QCA to Explain Patients' Resistance to Chatbots for Medication.- An Approach for Ex-Post-Facto Analysis of Knowledge Graph-Driven Chatbots – the DBpedia Chatbot.- Privacy Concerns in Chatbot Interactions.- Creating Humanlike Chatbots: What Chatbot Developers Could Learn from Webcare Employees in Adopting a Conversational Human Voice.- The Conversational Agent 'Emoty' Perceived by People with Neurodevelopmental Disorders: Is It a Human or a Machine.- Gender Bias in Chatbot Design.- Conversational Web Interaction: Proposal of a Dialog-Based Natural Language Interaction Paradigm for the Web.- Designing Chatbots for Guiding Online Peer Support Conversations for Adults with ADHD.- Towards Chatbots to Support Bibliotherapy Preparation and Delivery.- CivicBots – Chatbots for Supporting Youth in Societal Participation.- Using Theory of Mind to Assess Users' Sense of Agency in Social Chatbots.- Exploring Age Differences in Motivations for and Acceptance of Chatbot Communication in a Customer Service Context.- Improving Conversations: Lessons Learnt from Manual Analysis of Chatbot Dialogues.- Conversational Repair in Chatbots for Customer Service: The Effect of Expressing Uncertainty and Suggesting Alternatives.- Working Together with Conversational Agents: The Relationship of Perceived Cooperation with Service Performance Evaluation.- Chatbots for the Information Acquisition at Universities – A Student's View on the Application Area.- AConversational Agents in Healthcare: Using QCA to Explain Patients' Resistance to Chatbots for Medication.- An Approach for Ex-Post-Facto Analysis of Knowledge Graph-Driven Chatbots – the DBpedia Chatbot.- Privacy Concerns in Chatbot Interactions.- Creating Humanlike Chatbots: What Chatbot Developers Could Learn from Webcare Employees in Adopting a Conversational Human Voice.- The Conversational Agent 'Emoty' Perceived by People with Neurodevelopmental Disorders: Is It a Human or a Machine.- Gender Bias in Chatbot Design.- Conversational Web Interaction: Proposal of a Dialog-Based Natural Language Interaction Paradigm for the Web.- Designing Chatbots for Guiding Online Peer Support Conversations for Adults with ADHD.- Towards Chatbots to Support Bibliotherapy Preparation and Delivery.- CivicBots – Chatbots for Supporting Youth in Societal Participation.- Using Theory of Mind to Assess Users' Sense of Agency in Social Chatbots.- Exploring Age Differences in Motivations for and Acceptance of Chatbot Communication in a Customer Service Context.- Improving Conversations: Lessons Learnt from Manual Analysis of Chatbot Dialogues.- Conversational Repair in Chatbots for Customer Service: The Effect of Expressing Uncertainty and Suggesting Alternatives.- Working Together with Conversational Agents: The Relationship of Perceived Cooperation with Service Performance Evaluation.- Chatbots for the Information Acquisition at Universities – A Student's View on the Application Area.- A Configurable Agent to Advance Peers' Productive Dialogue in MOOCs.- Small Talk Conversations and the Long-Term Use of Chatbots in Educational Settings – Experiences from a Field Study. … (more)
- Publisher Details:
- Cham : Springer
- Publication Date:
- 2020
- Copyright Date:
- 2020
- Extent:
- 1 online resource (273 pages)
- Subjects:
- Computer science
Natural language processing (Computer science)
Computers
Computer programming
Artificial intelligence
Computer logic
Programming languages (Electronic computers)
Computers -- Online Services -- General
Computers -- Computer Science
Computers -- Programming -- General
Computers -- Intelligence (AI) & Semantics
Computers -- Programming Languages -- General
Computer networking & communications
Computer science
Computer programming / software development
Artificial intelligence
Programming & scripting languages: general
Computers -- Speech & Audio Processing
Natural language & machine translation - Languages:
- English
- ISBNs:
- 9783030395407
- Related ISBNs:
- 9783030395391
- Access Rights:
- Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
- Access Usage:
- Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.
- View Content:
- Available online (eLD content is only available in our Reading Rooms) ↗
- Physical Locations:
- British Library HMNTS - ELD.DS.485628
- Ingest File:
- 03_041.xml