Chatbot Research and Design : Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19–20, 2019, Revised Selected Papers /: Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19–20, 2019, Revised Selected Papers. (2020)

• Record Type: Book
• Further Information: Note: Asbjørn Følstad, Theo Araujo, Symeon Papadopoulos, Effie Lai-Chong Law, Ole-Christoffer Granmo, Ewa Luger, Petter Bae Brandtzaeg.
• Editors: Følstad, Asbjørn; Araujo, Theo; Papadopoulos, Symeon; Law, Effie Lai-Chong; Granmo, Ole-Christoffer; Luger, Ewa; Brandtzaeg, Petter Bae
• Contents: Conversational Agents in Healthcare: Using QCA to Explain Patients' Resistance to Chatbots for Medication.- An Approach for Ex-Post-Facto Analysis of Knowledge Graph-Driven Chatbots – the DBpedia Chatbot.- Privacy Concerns in Chatbot Interactions.- Creating Humanlike Chatbots: What Chatbot Developers Could Learn from Webcare Employees in Adopting a Conversational Human Voice.- The Conversational Agent 'Emoty' Perceived by People with Neurodevelopmental Disorders: Is It a Human or a Machine.- Gender Bias in Chatbot Design.- Conversational Web Interaction: Proposal of a Dialog-Based Natural Language Interaction Paradigm for the Web.- Designing Chatbots for Guiding Online Peer Support Conversations for Adults with ADHD.- Towards Chatbots to Support Bibliotherapy Preparation and Delivery.- CivicBots – Chatbots for Supporting Youth in Societal Participation.- Using Theory of Mind to Assess Users' Sense of Agency in Social Chatbots.- Exploring Age Differences in Motivations for and Acceptance of Chatbot Communication in a Customer Service Context.- Improving Conversations: Lessons Learnt from Manual Analysis of Chatbot Dialogues.- Conversational Repair in Chatbots for Customer Service: The Effect of Expressing Uncertainty and Suggesting Alternatives.- Working Together with Conversational Agents: The Relationship of Perceived Cooperation with Service Performance Evaluation.- Chatbots for the Information Acquisition at Universities – A Student's View on the Application Area.- A Configurable Agent to Advance Peers' Productive Dialogue in MOOCs.- Small Talk Conversations and the Long-Term Use of Chatbots in Educational Settings – Experiences from a Field Study.
• Publisher Details: Cham : Springer
• Publication Date: 2020
• Copyright Date: 2020
• Extent: 1 online resource (273 pages)
• Subjects: Computer science; Natural language processing (Computer science); Computers; Computer programming; Artificial intelligence; Computer logic; Programming languages (Electronic computers); Computers -- Online Services -- General; Computers -- Computer Science; Computers -- Programming -- General; Computers -- Intelligence (AI) & Semantics; Computers -- Programming Languages -- General; Computer networking & communications; Computer science; Computer programming / software development; Artificial intelligence; Programming & scripting languages: general; Computers -- Speech & Audio Processing; Natural language & machine translation
• Languages: English
• ISBNs: 9783030395407
• Related ISBNs: 9783030395391
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.