Cite
MLA Citation
Daniel Lafrenière. Delivering fantastic customer experience : how to turn customer satisfaction into customer relationships. New York : Productivity Press, 2019. http://access.bl.uk/ark:/81055/vdc_100091996415.0x000001
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Daniel Lafrenière. Delivering fantastic customer experience : how to turn customer satisfaction into customer relationships. New York : Productivity Press, 2019. http://access.bl.uk/ark:/81055/vdc_100091996415.0x000001