Cite
MLA Citation
Hammond (Retail management consultant). Friction/Reward : be your customer's first choice. Harlow, United Kingdom : Pearson Business, 2019. http://access.bl.uk/ark:/81055/vdc_100086490480.0x000001
This is an interim version of our Electronic Legal Deposit Catalogue-eJournals and eBooks while we continue to recover from a cyber-attack.
Hammond (Retail management consultant). Friction/Reward : be your customer's first choice. Harlow, United Kingdom : Pearson Business, 2019. http://access.bl.uk/ark:/81055/vdc_100086490480.0x000001