Cite
APA Citation
(Retail management consultant), H. (2019). Friction/Reward : be your customer's first choice. Harlow, United Kingdom : Pearson Business. http://access.bl.uk/ark:/81055/vdc_100086490480.0x000001
This is an interim version of our Electronic Legal Deposit Catalogue-eJournals and eBooks while we continue to recover from a cyber-attack.
(Retail management consultant), H. (2019). Friction/Reward : be your customer's first choice. Harlow, United Kingdom : Pearson Business. http://access.bl.uk/ark:/81055/vdc_100086490480.0x000001