Cite
MLA Citation
Ram Babu Roy et al.. Designing service machines : translating principles of system science to service design. Singapore : Spinger, 2019. http://access.bl.uk/ark:/81055/vdc_100077532346.0x000001
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Ram Babu Roy et al.. Designing service machines : translating principles of system science to service design. Singapore : Spinger, 2019. http://access.bl.uk/ark:/81055/vdc_100077532346.0x000001