Designing service machines : translating principles of system science to service design /: translating principles of system science to service design. ([2019])

• Record Type: Book
• Further Information: Note: Ram Babu Roy, Paul Lillrank, Sreekanth V.K., Paulus Torkki.
• Authors: Roy, Ram Babu; Lillrank, Paul; K., Sreekanth V; Torkki, Paulus
• Contents: Introduction -- The conceptual tools -- The service machine -- Case studies -- Summary and discussion.
• Publisher Details: Singapore : Spinger
• Publication Date: 2019
• Extent: 1 online resource
• Subjects: 004.6; Service industries; Industrial management; COMPUTERS -- Computer Literacy; COMPUTERS -- Computer Science; COMPUTERS -- Data Processing; COMPUTERS -- Hardware -- General; COMPUTERS -- Information Technology; COMPUTERS -- Machine Theory; COMPUTERS -- Reference; Industrial management; Service industries; Electronic books
• Languages: English
• ISBNs: 9789811309175; 9811309175
• Related ISBNs: 9789811309168; 9811309167
• Notes: Note: Includes bibliographical references.; Note: Online resource; title from PDF title page (EBSCO, viewed July 12, 2018).
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.