Cite
HARVARD Citation
Daffy, C. (2019) Creating customer loyalty : using customer experience management to deliver lasting client loyalty. [Online]. London : KoganPage. Available from: http://access.bl.uk/ark:/81055/vdc_100078586783.0x000001
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Daffy, C. (2019) Creating customer loyalty : using customer experience management to deliver lasting client loyalty. [Online]. London : KoganPage. Available from: http://access.bl.uk/ark:/81055/vdc_100078586783.0x000001