Cite
APA Citation
Tench, R., Verčič, D., Zerfass, A., Moreno, Á., & Verhoeven, P. (2017). Communication Excellence : How to Develop, Manage and Lead Exceptional Communications. Cham : Springer International Publishing Imprint Palgrave Macmillan. http://access.bl.uk/ark:/81055/vdc_100073627894.0x000001