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APA Citation
Sampaio, P., & Saraiva, P. (Eds.) (2016). Quality in the 21st century : perspectives from ASQ Feigenbaum Medal winners. Switzerland : Springer. http://access.bl.uk/ark:/81055/vdc_100073418890.0x000001
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Sampaio, P., & Saraiva, P. (Eds.) (2016). Quality in the 21st century : perspectives from ASQ Feigenbaum Medal winners. Switzerland : Springer. http://access.bl.uk/ark:/81055/vdc_100073418890.0x000001