Quality in the 21st century : perspectives from ASQ Feigenbaum Medal winners /: perspectives from ASQ Feigenbaum Medal winners. (2016)

• Record Type: Book
• Further Information: Note: Paulo Sampaio, Pedro Saraiva, editors.
• Editors: Sampaio, Paulo; Saraiva, Pedro
• Contents: Introduction -- Quality: From Past Perfect to Future Conditional -- Importance of Data Quality for Analysis -- The Future of Quality: Strategy, Leadership, and an Opportunity to Improve Quality of Life on a Global Scale there to be Seized or Lost -- Common Sense, Use the Right Tool for the Job -- Development of Strategic Quality Metrics for Organizations Using Hoshin Kanri -- Customer Experience Driving Quality Transformation -- The Role of Learning and Exploration in Quality Management and Continuous Improvement -- The Efficienti: Quality Professionals of the 21st Century -- Final Thoughts -- Feigenbaum Medalists (Non-Authors) Short Bios.
• Publisher Details: Switzerland : Springer
• Publication Date: 2016
• Extent: 1 online resource (xix, 118 pages), illustrations (some color)
• Subjects: 658.5/62; Engineering; Quality control; Quality assurance; Quality of products; BUSINESS & ECONOMICS -- Industrial Management; BUSINESS & ECONOMICS -- Management; BUSINESS & ECONOMICS -- Management Science; BUSINESS & ECONOMICS -- Organizational Behavior; Quality assurance; Quality control; Quality of products; Business & Economics -- Production & Operations Management; Computers -- Hardware -- General; Research & development management; Systems analysis & design; System safety; Management; Operating systems (Computers); Technology & Engineering -- Quality Control; Reliability engineering; Electronic books
• Languages: English
• ISBNs: 9783319213323; 3319213326; 3319213318; 9783319213316
• Related ISBNs: 9783319213316
• Notes: Note: Online resource; title from PDF title page (SpringerLink, viewed April 21, 2016).
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.