Cite
HARVARD Citation
Thomas, A. et al. (2015) The customer trap : how to avoid the biggest mistake in business. [Online]. California : Apress. Available from: http://access.bl.uk/ark:/81055/vdc_100071860530.0x000001
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Thomas, A. et al. (2015) The customer trap : how to avoid the biggest mistake in business. [Online]. California : Apress. Available from: http://access.bl.uk/ark:/81055/vdc_100071860530.0x000001