Cite
HARVARD Citation
Unknown (2014) Successful business process management : what you need to know to get results. [Online]. New York : American Management Association. Available from: http://access.bl.uk/ark:/81055/vdc_100060859463.0x000001
This is an interim version of our Electronic Legal Deposit Catalogue-eJournals and eBooks while we continue to recover from a cyber-attack.
Unknown (2014) Successful business process management : what you need to know to get results. [Online]. New York : American Management Association. Available from: http://access.bl.uk/ark:/81055/vdc_100060859463.0x000001