Successful business process management : what you need to know to get results /: what you need to know to get results. ([2014])

• Record Type: Book
• Further Information: Note: Paula K. Berman.
• Other Names: Berman, Paula K
• Contents: Part one : reviewing the definitions -- Understanding processes and procedures -- Part two : building an effective process system -- Creating the structure of your process system -- Creating an environment in which to build your procedures -- Implementing your process system -- Managing your processes and process systems -- Part three : creating or revising a procedure -- Planning your changes -- Mapping your process -- Documenting the rest of your procedure -- Finalizing your procedure -- Part four : making procedures real -- Rolling out your changes -- Managing your procedure operations -- Part five : Reviewing the skills required to make process improvement happen -- Facilitating your meetings and workshops -- Driving change through your organization -- Managing your process improvement project.
• Publisher Details: New York : American Management Association
• Publication Date: 2014
• Extent: 1 online resource
• Subjects: 658; BUSINESS & ECONOMICS / Human Resources & Personnel Management; Workflow -- Management; Organizational effectiveness -- Management; Industrial management; BUSINESS & ECONOMICS -- Industrial Management; BUSINESS & ECONOMICS -- Management; BUSINESS & ECONOMICS -- Management Science; BUSINESS & ECONOMICS -- Organizational Behavior; Industrial management; Organizational effectiveness -- Management; Workflow -- Management; BUSINESS & ECONOMICS / Production & Operations Management; Electronic books
• Languages: English
• ISBNs: 9780814434024; 0814434029
• Related ISBNs: 9780814434017; 0814434010
• Notes: Note: Print version record.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.