Cite
APA Citation
Unknown (2010). The power of business process improvement : 10 simple steps to increase effectiveness, efficiency, and adaptability. New York : AMACOM. http://access.bl.uk/ark:/81055/vdc_100060858943.0x000001
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Unknown (2010). The power of business process improvement : 10 simple steps to increase effectiveness, efficiency, and adaptability. New York : AMACOM. http://access.bl.uk/ark:/81055/vdc_100060858943.0x000001