The power of business process improvement : 10 simple steps to increase effectiveness, efficiency, and adaptability /: 10 simple steps to increase effectiveness, efficiency, and adaptability. (©2010)

• Record Type: Book
• Other Titles: Ten simple steps to increase effectiveness, efficiency, and adaptability
• Further Information: Note: Susan Page.
• Other Names: Page, Susan (Susan Ann)
• Contents: The roadmap : learning how to navigate -- Step 1: Develop the process inventory : identifying and prioritizing the process list -- Step 2: Establish the foundation : avoiding scope creep -- Step 3: Draw the process map : flowcharting and documenting -- Step 4-5: Estimate time and cost and verify the process map : introducing the process and cycle time and gaining buy-in -- Step 6: Apply improvement techniques : challenging everything -- Step 7: Create internal controls, tools, and metrics : making it real -- Step 8: Test and rework : making sure it works -- Step 9: Implement the change : preparing the organization -- Step 10: Drive continuous improvement : embracing the new mindset -- Create the executive summary : getting the recognition -- Case study : sharing a real-word example.
• Publisher Details: New York : AMACOM
• Publication Date: 2010
• Copyright Date: 2010
• Extent: 1 online resource (xii, 338 pages), illustrations
• Subjects: 658.5/1; BUSINESS & ECONOMICS / Development / Business Development; Workflow -- Management; Organizational effectiveness; Management; Management; Organizational effectiveness; Workflow -- Management; BUSINESS & ECONOMICS / Decision-Making & Problem Solving; BUSINESS & ECONOMICS / Organizational Behavior; Electronic books; Electronic books
• Languages: English
• ISBNs: 9780814414798; 0814414796; 0814414788; 9780814414781
• Related ISBNs: 9780814414781
• Notes: Note: Includes bibliographical references and index.; Note: Print version record.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.