Cite
MLA Citation
Unknown. Be your customer's hero : real-world tips & techniques for the service front lines. New York : AMACOM American Management Association, 2015. http://access.bl.uk/ark:/81055/vdc_100060857159.0x000001
This is an interim version of our Electronic Legal Deposit Catalogue-eJournals and eBooks while we continue to recover from a cyber-attack.
Unknown. Be your customer's hero : real-world tips & techniques for the service front lines. New York : AMACOM American Management Association, 2015. http://access.bl.uk/ark:/81055/vdc_100060857159.0x000001