Cite
APA Citation
Unknown (2007). Wow! That's what I call service! : stories of great customer service from the Wow! Awards. Cornwall : Ecademy Press. http://access.bl.uk/ark:/81055/vdc_100060390564.0x000001
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Unknown (2007). Wow! That's what I call service! : stories of great customer service from the Wow! Awards. Cornwall : Ecademy Press. http://access.bl.uk/ark:/81055/vdc_100060390564.0x000001