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McCorkle, S. et al. (2017) Personal conflict management : theory and practice. [Online]. New York : Routledge. Available from: http://access.bl.uk/ark:/81055/vdc_100049221391.0x000001
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McCorkle, S. et al. (2017) Personal conflict management : theory and practice. [Online]. New York : Routledge. Available from: http://access.bl.uk/ark:/81055/vdc_100049221391.0x000001