Personal conflict management : theory and practice /: theory and practice. (2017)
- Record Type:
- Book
- Title:
- Personal conflict management : theory and practice /: theory and practice. (2017)
- Main Title:
- Personal conflict management : theory and practice
- Further Information:
- Note: Suzanne M. McCorkle, Melanie J. Reese.
- Authors:
- McCorkle, Suzanne
Reese, Melanie - Contents:
- Acknowledgments -- Interpersonal conflict causes and patterns -- Conflict in everyday life -- Conflict management theories -- Competitive and cooperative conflict approaches -- Causes of conflict -- How sex/gender, race, culture, and generation affect conflict -- How power, trust, and humor affect conflict -- Conflict management skills -- Listening and seeking information -- Conflict style and emotional intelligence -- Negotiation -- Conflict assessment -- Conflict in specialized circumstances -- Bullies and difficult people -- Mediation and other conflict interventions -- Managing the aftermath: anger, apology, forgiveness, and reconciliation -- Conflict in context -- Families and conflict -- Conflict in intimate relationships -- Conflict in the workplace -- Conflict and social media -- Appendix -- Glossary.
- Publisher Details:
- New York : Routledge
- Publication Date:
- 2017
- Extent:
- 1 online resource
- Subjects:
- 303.6/9
Conflict management
Problem solving
Interpersonal relations
Conflict management
Interpersonal relations
Problem solving
SOCIAL SCIENCE / General
Electronic books - Languages:
- English
- ISBNs:
- 9781315453798
1315453797 - Related ISBNs:
- 9781138210981
1138210986
9781138210998
1138210994
9781315453811 - Notes:
- Note: Print version record.
- Access Rights:
- Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
- Access Usage:
- Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.
- View Content:
- Available online (eLD content is only available in our Reading Rooms) ↗
- Physical Locations:
- British Library HMNTS - ELD.DS.200405
- Ingest File:
- 01_140.xml